FAQs

CCTV stands for Closed Circuit Television & refers to one or more cameras linked to a monitoring point and/or recording device.

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Digital CCTV refers to the use of the storage medium for the images, typically a hard drive within a DVR (Digital Video Recorder). This is not being too confused with IP video cameras which refer to the transport medium used to connect with the recording device.

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CCTV is used for cameras to view an area for the use of Security, Safety or Monitoring. Also used as legal proof in court of law in India.

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The type of system should be designed with the purpose in mind along with environmental conditions. Simply Request for Site Visit,  Our surveyors are trained to match the correct equipment to your system’s needs.

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This is a type of based Video Analytics. It is able to see movement within the scene and can execute an action, like increase the record rate or email a picture etc., Basic Video Motion is not suited to external use as objects such as trees will cause it to trigger instead we can use human motion detection with advanced AI DVRs.

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Yes, most DVR’s are includes remote viewing software. All you will need is a high speed broadband line to which the DVR gets connected to. 

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Remote monitoring is the linking of your site to our Video Control room where they can see and control the CCTV whilst having the ability to issue warnings over a speaker system.

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Whether you request a quotation online or over the phone, the process is fairly straightforward and the first step is to discuss your requirements with one of our installers below are the steps listed in detail.

Your installer will take care of everything, acting as a single point of contact for you throughout the process.

If you have a problem, you can speak to a man who can solve it rather than speaking to a call us +91 73053 73370.

When you’re happy to go ahead, your installer will book a date that’s convenient for you.

We can usually arrange an install within two weeks, but if you want it sooner, you might want to consider our fast track service.

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We’ll arrive at your business at an agreed time, usually between 9am and 10am. If we’re held up for any reason, we’ll call you immediately.

The first thing we’ll do at your business is plan the cable routing. This usually takes between 15 and 20 minutes and if it’s possible, we’d like you to be there to give us your approval.

We always do our best to hide cables and make sure the job is neat and tidy, in fact, we take great pride in it.

Four to six camera systems can usually be installed within a day.

If you’re having your system networked, we’ll need access to a computer in your business and the passwords to your router. We don’t save these details.

We always carry dust sheets and are more than happy to remove outdoor shoes or clothing before entering your business.

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Once we have completed your installation, we will give you a full demonstration of its capabilities and provide you with a complete and comprehensive set of instructions that are printed.

You’re more than welcome to call us at any time after you installation should you require any assistance whatsoever.

If your system is networked, with your permission, we can change any settings you want up dating remotely. You may need to provide us with access details.

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We accept all type of payments includes UPI. 

We will get 70% Advance amount of proposal value. Balance 30% to be paid once all work completed.

All components remain the property of CCTV Proof until full payment has been made.

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The chances are that you’ll want to get that evidence into the hands of the Police.

Footage can be saved to a memory stick and then transferred to CD/DVD to give to the police as evidence.

We offer an evidence retrieval service for all customers. If your system is networked, we can download the evidence remotely and send you or the police a secure and compliant copy of all footage retrieved.

If your system is not networked, we can arrange a visit from an engineer to retrieve footage for you. There is a charge to this service.

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The short answer is as long as you want. All data is recorded to a built in hard drive, the bigger the hard drive, the longer your Videos will be saved. A 1TB hard drive should record upto 8 cameras (depending on frame rates) for 15 days. Therefore, it will record one camera for over two weeks.

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Dont worry. Digital Video Recorder will record over old images when the hard drive is full. So if you have capacity to record for 30 days, on day 31, day 1 recordings will be deleted to make room on the hard drive for day 31 recordings.

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Yes, you can switch on motion detection so that your Digital Video Recorder records only when motion is detected.

In a normal domestic situation, using motion detection could add weeks to your storage time, but there’s a price to pay. You’ll need to have the sensitivity on your motion detection quite high to ensure that you don’t miss anything. Increasing the sensitivity will mean that you will also record rain and possibly wind, especially if your cameras point to anything that moves in the wind.

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If your camera has infrared, yes. There will be a small row of infra red lights that cast light that’s invisible to the human eye. Without this, your camera wouldn’t be able to see in the dark.

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Send us your question using the form below and we will contact you with an answer. If it is a question we think should be added to the FAQs we will do that too.